Lumber Liquidators, Inc. in Cherry Hill, NJ Open now

Reviews about Lumber Liquidators, Inc.

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  August 22, 2020, by Megan Fisher
  BUYER BEWARE. Please believe me, if I could give this store negative stars, I most certainly would. I was extremely displeased with my purchase; when trying to lay the floor (snap together laminate) none of the pieces seemed to snap together. Upon closer review of the pieces, instead of smooth edges that should just fit and snap together, each piece had rough and irregular edges. In hopes that it would just be one bad box out of the bunch, I opened up several other boxes (at least 10) and every single piece in every single box was the same-jagged, rough and bumpy. It would've taken weeks just to sand each piece down and even longer to lay it all. I spent $860 on this defective product, and when I tried to contact the store they stated it was no returns or exchanges. Not even store credit! No returns or exchanges on a clearly defective product? Unbelievable. I attempted to contact their corporate offices and they told me the same thing. This company is nothing but a bunch of crooked thieves with poor customer service skills. I will certainly be contacting the Better Business Bureau and doing everything in my power to make sure nobody ever purchases from this store. Do yourself a favor-spend the extra money and go to Lowe's or Home Depot. Lumber Liquidators is a SCAM.